I can't clean it because I don't have the install disk.. : / also I can't log on my cpu because the files are corrupt. I click run normal and it just goes back to the same screen. it's kinda sad that people have to do that kind of thing and idk why they would. But thanks for y'all advice. I just got my computer restored for $90 about 2 months ago and now I have to do it again... I'm tired of this stuff happening : /